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Assessment (Including Appeals Against Assessment)


To provide an analysis of the learner’s competence following a period of learning and development.


All enrolled learners.


Assessment provides an important means of analysing the learning and development progress of a learner during a programme or course. It must be an ongoing process to ensure that the learner gains a full understanding of the qualification they are working towards and how far he/she has progressed at any given time.


  1. The teacher/assessor must ensure that the learner is registered with the appropriate awarding organisation prior to any assessment taking place.

  2. The teacher/assessor for any group/individual will be responsible for ensuring internal assessment in accordance with the curriculum area requirements on assessment.

    These must include at least:

    1. On course/programme assessment that has been subject to the Internal Quality Assurance (IQA) process and agreed as appropriate to the Awarding Organisation (AO) requirements.

      It is essential that assessors delivering competence based programmes maintain both planning and assessment records for individual learners, demonstrating the learner’s ongoing progress against the units of the qualification.

    2. External assessment will be carried out to meet the requirements of each Awarding Organisation.

  3. The records of assessment will be held in a safe and secure location.

  4. Appeals against assessment decisions. Learners have the right to appeal against internal or external assessment decisions on any assessed course in accordance with the following procedures

  5. To appeal against an assessment form QS/040 - a learner appeal against assessment record should be completed.

    Stage 1:

    The learner will discuss with the Personal Tutor the criteria on which the decision to appeal was made. If after discussion the appeal is still considered valid proceed to Stage 2.

    Stage 2:

    A record of the appeal will be completed by the Personal Tutor.

    This will be heard by as final appeal as Stage 4 above. This decision will be communicated in writing to the learner and if the appeal is considered valid will be submitted to the appropriate Awarding Organisation in accordance with their appeals procedures.

    1. Learner notification

      The learner is notified of his/her rights to an appeals procedure via the following mechanisms:

      1. During their Induction Programme.

      2. As identified in the Learner Handbook which is provided to each learner at induction (or in the Higher Education handbook in the case of higher education learners).

      3. On going through liaison with the Assessor/Personal Tutor.

    2. Circumstances under which an appeal is possible

      A learner may appeal against an assessment/grading decision if he/she has reason to believe that the assessment has not been carried out according to the current guidelines for that particular course/programme.

      Note: A separate ‘How Are We Performing?’ procedure is in operation. This procedure is notified to all learners during induction and is used for all complaint situations other than appeals against assessment.

    3. Appeals Procedure: Internal Assessment

      Learners aggrieved by a decision of a teacher/assessor shall within 2 weeks of receiving notice of a grade/unit assessment have recourse to the following procedure for appeal: (See Learner appeal against assessment record QS/040)

      Stage 1:

      Discuss with the teacher/assessor the criteria on which the decision was made. If the assessment decision is still not clarified/agreed after a period of 1 week then Stage 2 will apply.

      Stage 2:

      The teacher/assessor will inform the Personal Tutor/IQA/Supervisor of the appeal. A record of the appeal will be completed by the Personal Tutor/IQA/Supervisor. The Personal Tutor/IQA/Supervisor will arrange a reassessment to be carried out by an independent college teacher/assessor. This should be carried out within 1 week.

      If the decision obtained from this process is not acceptable to the learner then Stage 3 will apply.

      Stage 3:

      A record of the appeal will be completed by the Personal Tutor/IQA/Supervisor.

      Referral will be made to the relevant Curriculum Manager, who will either view the evidence and make an independent decision, or discuss the decision with a panel consisting of the course team (excluding the original teacher/assessor).

      At this point the Awarding Organisation’s will be informed/consulted.

      In the case of the learner still not being satisfied with the decision made then Stage 4 will apply.

      Stage 4:

      A record of the appeal will be completed.

      A final appeal will be heard by the Assistant Principal for the area. In the case of a part-time learner this committee may also draw on the advice of the employee's line manager or representative.

      The learner will be invited to attend all stages of the appeals procedure.

      The decision of this panel will be communicated in writing to the Learner and a copy made available to the Awarding Organisation as appropriate.

    4. Appeals Procedure: External Assessment (FE Learners only, HE learners should refer to the HE Academic Appeals Policy).

    All records relating to appeals will be uploaded and held in the learners E-ILP.

    The procedures have a series of time deadlines. However in the case of results being notified to learners after the first week in June, the timelines may not be possible. In such circumstances, stages 1 or 2 may be deferred until the second week in September. [Classroom Based Learning (CBL) only].

Issue No: 015
Document Change Note Ref: 1739
Date: 03.12.2015
Review Date: 02.12.2017
EIA Date: 03.12.2015