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Key Client Group Strategy


Apprentice Satisfaction


Apprenticeships and Work Based Learners - Satisfaction (2016-17 Year-End)

Stakeholder Satisfaction

Year end apprentice satisfaction (QDP services)

We conduct surveys each year to understand learners’ satisfaction with their programme of study and the wider college. Their feedback informs subject performance reviews and quality improvement plans.

The college employs an external agency, QDP, to conduct mid and end year surveys and to benchmark the results against 74 other general further education colleges. The results show satisfaction levels that are broadly comparable with the national comparator group.

FE Choices employer satisfaction

The chart shows the results of the externally conducted FE choices employer satisfaction survey for the last three years. Responses to the survey remain very positive, with an overall satisfaction rating of 9.0 for employers of apprentices and a rating of 9.3 for whether they would recommend the college. This evidences the work undertaken by the college to build relationships with the employers we serve and ensures that we provide high quality provision.