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You are here:   Dashboard > Full Time 16-18 > Satisfaction

Full Time Learners Aged 16-18 Years Satisfaction

 
 

Full Time Learners Aged 16-18 Years - Satisfaction (Updated In-Year)

Learner Satisfaction (2017-18 Induction)

 

The above chart shows the 'in-year' satisfaction of our current cohort of learners, based on their initial induction survey conducted at the start of their programme. We will continue to monitor satisfaction throughout their programme and publish the end of year satisfaction results in line with the format below for 2016-17 academic year.

Full Time Learners Aged 16-18 Years - Satisfaction (2016-17 Year-End)

Stakeholder Satisfaction

Year end learner satisfaction (QDP survey)

We conduct surveys each year to understand learners’ satisfaction with their programme of study and the wider college. Their feedback informs subject impact assessment reviews and quality improvement plans.

The college employs an external agency, QDP, to conduct mid and end year surveys and to benchmark the results against 80 other general Further Education colleges.

The results show a sustained high level of learner satisfaction (comparable to the previous year) on all measures.

Learner satisfaction (FE choices survey)

The chart below shows the results of the Skills Funding Agency FE Choices Learner Satisfaction survey. The survey questions were changed for this year, so no historical analysis is possible. However we can see that responses to the survey remain very high with an overall satisfaction rating of 8.2.

Learners were asked to rate various aspects of their course, learning programme or training programme on a scale of 0 to 10 where 0 is ‘very dissatisfied’ and 10 is ‘very satisfied.’ The questions were as follows:

  1. How satisfied or dissatisfied are you with the teaching on your course/programme/activity?
  2. How satisfied or dissatisfied are you with the way staff treat you?
  3. How satisfied or dissatisfied are you with the advice you have been given about what you can do after this course/training programme/activity?
  4. How satisfied or dissatisfied are you with the support you get on this course/training programme/activity?
  5. How satisfied or dissatisfied are you that the course/training programme/activity is meeting your expectations?
  6. How satisfied or dissatisfied are you that your college/ learning provider responds to the views of learners?
  7. Overall, how satisfied or dissatisfied are you with your college/learning provider?
  8. How likely is it that you would recommend the college/ learning provider to friends or family?