Tel: 01384 363 000

Public Services HND

I am learning in a safe environment

About this course

Edexcel BTEC Higher Nationals are designed to provide a specialist vocational programme, linked to professional body requirements and National occupational Standards where appropriate. They offer a strong, sector-related emphasis on practical skills development alongside the development of requisite knowledge and understanding.

The qualifications provide a thorough grounding in the key concepts and practical skills required in their sector and their national recognition by employers allows direct progression to employment. A key progression path for Edexcel BTEC HNC and HND learners is to the second or third year of a degree or honours degree programme, depending on the match of the Edexcel BTEC Higher National units to the degree programme in question.

Edexcel BTEC Higher Nationals in Public Services have been developed to focus on:

  • providing education and training for a range of careers in public services
  • providing opportunities for public service employees to achieve a nationally recognised level 4 or 5 vocationally specific qualification
  • providing opportunities for full-time learners to gain a nationally recognised, vocationally specific qualification to enter employment in public services or progress to higher education vocational qualifications such as a full-time degree in Criminology or related area
  • developing the knowledge, understanding and skills of learners in the field of public services
  • providing opportunities for learners to focus on the development of higher level skills in a public services context
  • providing opportunities for learners to develop a range of skills, techniques and attributes essential for successful performance in working life.

This qualification meets the needs of the above rationale by:

  • equipping individuals with knowledge, understanding and skills for success in employment in the public services industry
  • enabling progression to an undergraduate degree or further professional qualification in public services or related area
  • providing opportunities for specialist study relevant to individual vocations and contexts
  • supporting individuals employed or entering employment in the public services industry
  • developing the individual’s ability in the public services industry through effective use and combination of the knowledge and skills gained in different parts of the programme
  • developing a range of skills and techniques, personal qualities and attributes essential for successful performance in working life and thereby enabling learners to make an immediate contribution to employment
  • providing flexibility, knowledge, skills and motivation as a basis for future studies and career development in public services.

Classes are a combination of formal lectures, discussion, group work, tutorials and practical workshops. Throughout the student is encouraged to undertake independent reading/research to supplement and consolidate what has been taught/learned and to broaden their understanding of the subject. Students will develop a knowledge and understanding in the following areas:

Mandatory core units – all seven units must be taken

  1. Small-scale Research Projects in Public Services
  2. Organisations and Behaviour
  3. Fair Treatment in Public Services
  4. Managing Public Sector Finance
  5. Government, Decision-making and the Public Services
  6. Research Project
  7. Personal and Professional Development

Specialist units – choose units with a total credit value of 120 credits

  • Psychology of Human and Criminal Behaviour
  • Sociological Aspects of the Public Services in Contemporary Society
  • Human Resources in the Public Services
  • Managing Stress in Public Services
  • Health and Safety Management in Public Services
  • The Global Environment
  • Justice and Punishment
  • Crime Reduction and Community Safety
  • Technology and Public Services
  • Emergency Planning and the Public Services
  • Public Service Activity Management
  • Personal Outdoor Skills
  • Public Services Heritage Management
  • Employability Skills
  • Project Design, Implementation and Evaluation
  • Work-based Experience

A variety of teaching methods, are included, aimed at developing the student’s cognitive skills, particularly discussions and group work. Many group exercises involve problem solving techniques and the application of theoretical work covered in formal lectures.

Teaching on my course is good

What are the entry requirements?

A BTEC Level 3 qualification in Public Services

AGCE Advanced level profile which demonstrates strong performance in a relevant subject or an adequate performance in more than one GCE subject. This profile is likely to be supported by GCSE grades at A* to C

  • other related level 3 qualifications
  • an Access to Higher Education Certificate awarded by an approved further education institution
  • related work experience.

Prior to enrolment on this course, you will need to have an Initial Assessment in Literacy and/or Numeracy. This will ensure that you are enrolled on the right level of course to succeed and help us to identify and provide any support that you might need. You will be contacted and given a date to come in to do your assessment.

Course assessment

Testing the student’s knowledge together with the application of that knowledge is through a combination of assessment methods, including essays and reports, presentations, tutorial exercises and group work. Some practical is included as specified in some units and help the student develop kinaesthetic skills.

Students are encouraged to develop a range of transferable skills including:

  • Self-Management and development
  • Manage group dynamics and team work
  • Communicate and present to different audiences
  • Manage tasks and solve problems
  • Numeracy and literacy skills
  • Apply Design and Creativity

The variety of assessment methods used are designed to place emphasis on the student’s ability to demonstrate the following cognitive skills:

  • Reason critically
  • Identify and solve problems
  • Analyse and interpret
  • Application of theoretical concepts

The student is required to demonstrate these skills a number of times throughout the programme either individually or collectively. Students need to be aware that the development of these skills will be beneficial in terms of achieving Merit and Distinction grades in all modules studied.

I understand my assignment schedule

What's next?

Entry into the Uniformed Services, Fast track promotion within the Police Officer, Entrant in the Armed Forces University to complete a full degree

Where Can I Learn More?

For more information on gaining this qualification at Dudley College of Technology please contact the learner services team at or phone 01384 363 363.

Please Note

All courses are run subject to numbers, although every effort is made to ensure the accuracy and reliability of the information shown above, Dudley College reserves the right to amend the content/arrangements therein as deemed necessary.

All fees quoted are normally per year, are the “standard” prices only and may be subject to change without notice. This applies to those who have been resident in the UK/EU/EEA for at least 3 years prior to the start of the course, for a purpose other than full-time education.

Exceptions to the ”standard” prices may apply - see below for details and how to find out more:

  • Students under 16 years of age - contact the 14-16 Centre Manager on 01384 363 208.
  • Students aged 16-18 are not usually required to pay course fees on full or part-time courses. Contact the admissions team on 01384 363 333 for further details.
  • Non-standard UK/EU/EEA residents and international students - contact the international office on 01384 363 356 or email:

Initial Assessment

Please note that you may be asked to complete an initial assessment for any course that Dudley College offers.

* Statistics from undergraduate induction survey 2013-14.